Код вакансии: 61c09127b8a3500011b7b873

Account Manager

Our client - an international company is looking Account Manager.

Main responsibilities:

Process print and print related projects using Company systems and technology
Ensure the appropriate numbers of quotes are obtained for all work
Build working relationships with internal and external suppliers and customers to facilitate the smooth running of all projects/jobs and the collection of reporting data
Monitor on time delivery and Service Level Agreement performance
Ensure work is produced within operational guidelines and records are kept in a standard format
Managing projects / jobs from brief to completion
Identify cost or process improvement opportunities
Liaise with suppliers to collate and clarify extra costs
Ensure jobs are invoiced upon completion
Ensure Service Level Agreement data is collected, recorded and conforms to account objectives
Escalate potential issues / resolutions to the appropriate senior manager
Promote best practice within the team
Delegate to team members as appropriate
Show leadership and take ownership of situations and problems
Identify opportunities within the client and escalate to the Account Director or Senior Account Manager to support account development
To establish and maintain good relationships with internally and externally at all times
To ensure a professional and consultative approach to all tasks is maintained
To achieve a service level standard to the agreed SLA framework
All queries/tasks are responded to/completed within the deadlines provided

Requirements:

Minimum 3 Years’ experience in a print related project management environment, with excellent administration skills and good print knowledge
Organised, self-disciplined and timely in handling administration and paperwork associated with each task/project
Listens to colleagues/clients to identify needs to clearly set out plans and delivery
Actively participates as a team member in achieving team goals when required
Responds positively to new situations and challenges
Able to work flexibly in high pressure environment – able to meet needs of the project by working outside normal office hours as required to deliver the project
Able to communicate effectively at all levels with clients, suppliers and colleagues, orally and in writing
Comfortable with procurement and job tracking systems
Sets high standards of performance for self
Pro-active, motivated and committed to developing own knowledge and skills
Competent in all MS Outlook, Word and online systems
Strong Excel skills necessary English Advanced level

The company offers: