Account Manager

Our client - an international company is looking Account Manager.

Main responsibilities: 

• Process print and print related projects using Company systems and technology 
• Ensure the appropriate numbers of quotes are obtained for all work 
• Build working relationships with internal and external suppliers and customers to facilitate the smooth running of all projects/jobs and the collection of reporting data 
• Monitor on time delivery and Service Level Agreement performance 
• Ensure work is produced within operational guidelines and records are kept in a standard format 
• Managing projects / jobs from brief to completion 
• Identify cost or process improvement opportunities 
• Liaise with suppliers to collate and clarify extra costs 
• Ensure jobs are invoiced upon completion 
• Ensure Service Level Agreement data is collected, recorded and conforms to account objectives 
• Escalate potential issues / resolutions to the appropriate senior manager 
• Promote best practice within the team 
• Delegate to team members as appropriate 
• Show leadership and take ownership of situations and problems 
• Identify opportunities within the client and escalate to the Account Director or Senior Account Manager to support account development 
• To establish and maintain good relationships with internally and externally at all times 
• To ensure a professional and consultative approach to all tasks is maintained 
• To achieve a service level standard to the agreed SLA framework  
• All queries/tasks are responded to/completed within the deadlines provided

Requirements: 

• Minimum 3 Years’ experience in a print related project management environment, with excellent administration skills and good print knowledge 
• Organised, self-disciplined and timely in handling administration and paperwork associated with each task/project 
• Listens to colleagues/clients to identify needs to clearly set out plans and delivery 
• Actively participates as a team member in achieving team goals when required 
• Responds positively to new situations and challenges 
• Able to work flexibly in high pressure environment – able to meet needs of the project by working outside normal office hours as required to deliver the project 
• Able to communicate effectively at all levels with clients, suppliers and colleagues, orally and in writing 
• Comfortable with procurement and job tracking systems 
• Sets high standards of performance for self 
• Pro-active, motivated and committed to developing own knowledge and skills 
• Competent in all MS Outlook, Word and online systems
• Strong Excel skills necessary English Advanced level

The company offers:

• Competitive salary 
• Official employment 
• Remote work as an option  
• Opportunities for learning  
• Office in the city center

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