Area Sales Manager

Main Tasks:

• Contact and visit existing and new customers regularly to ensure continuation of existing business: exceeding agreed budget targets as well as identifying potential opportunities for new business (identify and target new customers and markets)
• Recording of customer, competitor & market related information in CRM system, e.g. contact reports and potential items (demand of customer covered by competitors/other suppliers) and contacts
• Project identification: develop a strong pipeline of new Opportunities capable of delivering net growth into the sales area that meets the business objectives - monitoring and reporting on all commercial projects in the region (OPPs in CRM system) 
• Pricing negotiations with customers - including contract negotiations - in agreement with the MD (e.g. payment and delivery conditions)
• Develop, implement and drive strategy for sales growth in line with company strategy
• Regular analysis of sales performance 
  •  Re-engage non buying customers in cooperation with ISR (BW standard report) 
• Report on area sales development to supervisor
• Preparation of sales budget in collaboration with ISR and MD
• Customer care (e.g. first contact for complaints and other issues) 
• Customer classification in alignment with ISR
• Involve ISR in customer visits on a regular basis 
• Attend customer events, seminars, exhibitions etc. as required
• Participate in regional sales meetings and give presentations as requested 
• Cover other area sales in the event of sickness, holidays etc. 
• First escalation level for open dunning issues (3rd & 4th level) 
• Assessing the customer creditworthiness in line with credit control guidance 
• Goodwill handling and cash discount reductions in accordance with local guidelines

Compliance:

• Pursuing the company's QM goals within one's area of responsibility
• Be aware of Krahn Code of Conduct and comply with all aspects and guidelines
• Avoid any situations which might conflict with anti-trust guidelines 

Accountabilities:

• Close contact with ISR and CSR to ensure strong team ethic.
• Ensure customer pricing in line with margin expectations.
• Proactively identify & make recommendations for improvements in all relevant areas of the business.

Requirements:

• Completed commercial and/or technical apprenticeship/training
• Academic studies/training is an advantage but not mandatory
• Fluent in English, spoken and written
• Key requirement: knowledge of the PS and ABS market 
• Long-standing and relevant professional experience in field sales
• Preferably with existing customer network within dedicated sales area 
• Deep technical knowledge and understanding of all polymer types and their application

Personal skills:

• Computer skills: MS Office, 1C, CRM
• Knowledge in Business Management 
• Efficient time management and organizational skills.
• Capacity for analytical thought 
• Excellent communication skills 
• Team player 
• Ability to implement the corporate strategy and interests while raising the customer satisfaction 
• Excellent negotiating skills 
• Self-confident 
• Self-motivated and pro-active 
• Ambitious & goal oriented personality 
• Able & prepared to manage change in daily business 
• Ability to manage/solve conflicts