Administrative Outsourcing

Administrative Outsourcing is a form of Business Process Outsourcing when certain administrative processes are transferred to an external service provider.

This type of BPO includes a full range of services in the field of business support, contractor management, personnel search and selection.

Outsourced administrative services are a correct way to boost efficiency, productivity and profitability of a company allowing you to concentrate on the essential.


Administrative outsourcing includes:

• Secretarial service: secretarial support to a manager or a department.
• Call center: receptionist and switch board operator services.
• Mailroom service: registration and delivery of incoming/outgoing correspondence, organization of work with the Russian Post, courier services & custom brokers.
• Reception desk: meeting guests, answering calls, booking meeting rooms.
• Document management service: organization of paperwork, printing & scanning, archiving & storing.
• Audit and consulting: audit of non-core business services, recommendations for effective construction of internal business processes with uniform standards
• Supplier management: courier services, cleaning, office maintenance, catering, office purchases (water, stationery, etc.), taxi services, business trip organization, medical services, insurance, and mobile communications.

This is a list of our standard administrative outsourcing solutions, but we can help with other projects where you lack resources. We also provide temporary staff for short-term administrative support.


ANCOR’s advantages:

• Own secretarial school for employees’ training
• Strong management team
• Business continuity
• Own unique IT platform to work with suppliers
• Transparency of all processes for a client